FREE SHIPPING on all orders over $75 USD!

FAQ

How can I cancel or modify my order?

If you need to cancel or change anything from your order, you can always e-mail our customer service and we will get back to you right away!

How soon will I receive a refund for my return?

You will be refunded instantaneously although it depends on the user’s credit card policy on how quickly the transaction is reversed.

What kinds of payment methods do you accept?

We accept the following forms of payment:
Visa
MasterCard
PayPal

Do you restock items that are sold out?

Our items are restocked most of the time, depending on if we are remaking that specific item/ collection.


Why don’t you carry any sizes for the seamless collection?

All of our Seamless collection is One size fits most due to the material used to create our items. We also carry a Plus Size line that has select items for an extensive fit.


Why should I become a registered user?

When becoming a registered user, it saves you time from re-adding your shipping and billing addresses every time you place an order. Moreover, since you will be on our file as a registered user, this will allow us to send you special promotions as well as keeping all your orders on file so you can look back at all your purchase history.


How can I edit my account information?

By clicking “My Account” that is located on the top right corner, you can edit your password and information.


Which countries do you ship to?

We can ship to Canada as well as the U.S.A.


What is your Return Policy?

Online purchases made through our website are credible for refunds and exchanges by 14 days from the shipping date. Items must be returned by mail as well as with the original order invoice, and return form included in the package. Clothing must be unworn, unwashed, undamaged and with all tags attached.

Mail your Items to the following address:
91 Tycos Dr, #2 Toronto, ON M6B 1W3, Canada


How can I reach Customer Service?

For all other questions and inquires please contact us at support@buycestmoi.com .


Laundry Instructions For Seamless:
  • Wash your seamless piece inside out
  • Wash with like colors
  • Wash in cold water
  • Gentle cycle
  • Do not tumble dry
  • Lay your garment flat to dry
  • No bleach