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Frequently Asked Questions

If you need to cancel or change anything from your order, you can always e-mail our customer service and we will get back to you right away!

We accept Visa, MasterCard & PayPal.

When becoming a registered user, it saves you time from re-adding your shipping and billing addresses every time you place an order. Moreover, since you will be on our file as a registered user, this will allow us to send you special promotions as well as keeping all your orders on file so you can look back at all your purchase history.

USA & Canada only for now.

For all other questions and inquires please contact us at support@buycestmoi.com .

You will be refunded instantaneously although it depends on the user’s credit card policy on how quickly the transaction is reversed.

Our items are restocked most of the time, depending on if we are remaking that specific item/ collection.

By clicking “My Account” that is located on the top right corner, you can edit your password and information.

Our policy lasts 30 days. If 30 days have gone by since your purchase, we will not be able to process your refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Wash your seamless piece inside out
Wash with like colors
Wash in cold water
Gentle cycle
Do not tumble dry
Lay your garment flat to dry
No bleach

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