Frequently Asked Questions

If you need to cancel or change anything from your order, you can always e-mail our customer service and we will get back to you right away!
You will be refunded instantaneously although it depends on the user’s credit card policy on how quickly the transaction is reversed.
We accept Visa, MasterCard & PayPal.
Our items are restocked most of the time, depending on if we are remaking that specific item/ collection.
When becoming a registered user, it saves you time from re-adding your shipping and billing addresses every time you place an order. Moreover, since you will be on our file as a registered user, this will allow us to send you special promotions as well as keeping all your orders on file so you can look back at all your purchase history.
By clicking “My Account” that is located on the top right corner, you can edit your password and information.
USA & Canada only for now.
Online purchases made through our website are credible for refunds and exchanges by 14 days from the shipping date. Items must be returned by mail as well as with the original order invoice, and return form included in the package. Clothing must be unworn, unwashed, undamaged and with all tags attached.
For all other questions and inquires please contact us at support@buycestmoi.com .
Wash your seamless piece inside out
Wash with like colors
Wash in cold water
Gentle cycle
Do not tumble dry
Lay your garment flat to dry
No bleach