Shipping Policy
Order Processing
All orders are processed within 1–2 business days. Orders are not processed, shipped, or delivered on weekends or statutory holidays. If there is a significant delay, we will notify you by email.
Shipping Methods and Rates
| Region | Method | Rate | Notes |
|---|---|---|---|
| Canada | Regular Shipping | CAD $9.50 | |
| Canada | Free Standard Shipping | $0 | Orders CAD $75+ (before taxes and discounts) |
| Canada | Express Shipping | CAD $20 | |
| United States | Regular Shipping | USD $20 | |
| United States | Free Shipping | $0 | Orders USD $100+ (before taxes and discounts). Duties included. |
Tracking Information
A tracking number is provided once your order has shipped. Use this number on the carrier website to view status and estimated delivery.
Delivery Timelines
Delivery timelines are estimates and can vary based on carrier service, destination, and external factors.
-
Canada
- West Coast: 5–7 business days from shipment
- East Coast: 1–3 business days from shipment
-
United States
- Nationwide: 5–7 business days from shipment
Returns and Support
For full details on returns, visit our Returns Policy.
Need help with an order? Reach us on our Contact page.
For quick answers, see our FAQs.